Who We Are

About permata123 — The Trusted Digital Entertainment Platform for Malaysian Players

Permata123 was built with one clear goal — to provide a safe, fair, and enjoyable digital entertainment experience tailored specifically for Malaysian players. From slots and Live Casino to Sports Betting, progressive jackpots, and Virtual Sports, we're here to make every moment of your free time count.

500K+
Registered Members
500+
Games
24/7
Customer Support
Recognised & Trusted
Valid Operating Licence
Operating within an established legal framework
256-bit SSL Encryption
Your data & transactions are fully protected
Independently Certified RNG
All games tested and certified fair
Built for Malaysia
Localised interface, language & payment methods

Get to Know permata123 Better

The story of a platform built from the ground up with one purpose — for Malaysian players

Permata123 is more than just a name. It is the result of a shared vision held by a group of individuals who believed that Malaysian players deserve a better digital entertainment experience — safer, fairer, more accessible, and more attuned to local needs and culture. We launched with the determination to become the platform of choice for players from Perlis to Sabah, rather than just another international platform with no understanding of the local context.

What sets permata123 apart from other platforms operating in this region is our unwavering focus on Malaysian users. Every decision we make — from game selection and payment methods to interface design, customer support language, promotions and loyalty programmes — is made with the Malaysian player's experience as the top priority. This is not a marketing slogan. It is how we operate every single day.

Permata123's game library spans over 500 titles from the world's leading software providers. From simple classic 3-reel slots to 6-reel video slots with complex bonus features, from Live Casino baccarat, blackjack and roulette with real dealers to Sports Betting on the Liga Super Malaysia, EPL, BWF World Tour badminton and MLBB esports — all available in one platform, accessible from your smartphone or computer whenever you like.

On the security front, permata123 uses the same 256-bit SSL encryption technology employed by leading financial institutions to protect all user data and transactions. Our RNG system for slots and casino games has undergone independent audits and certification by internationally recognised testing bodies. This means every spin of the reels, every card dealt, every game outcome is genuinely random and cannot be manipulated by anyone.

For the convenience of local players, permata123 supports all major Malaysian payment methods. You can deposit and withdraw with ease via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX online banking — including Maybank2u and CIMB Clicks. Transactions are typically processed within seconds. With a minimum deposit as low as RM 20, permata123 is accessible to players of all budgets.

At permata123, we also believe that entertainment must always go hand in hand with responsibility. Our Responsible Gaming programme offers a range of tools to help players manage their activity wisely — including daily deposit limits, loss limits, session time reminders and a self-exclusion option. We want every player to leave a session feeling satisfied and entertained, not stressed or regretful.


Permata123's Mission, Vision & Core Values

The principles that guide every decision and action we take

Our Mission

To provide Malaysian players with a safe, fair, enjoyable and accessible digital entertainment platform — powered by the latest technology, the most complete game selection and genuinely dedicated customer service.

Our Vision

To become Malaysia's number one digital entertainment platform of choice — known for trust, transparency, and an unwavering commitment to delivering the best experience for every permata123 member.

Core Values

Integrity, Transparency, Responsibility, Innovation and Customer Satisfaction are the five values we never compromise on in any aspect of permata123's operations — from technology to service.

Integrity Transparency Security Responsibility Innovation Customer Satisfaction Malaysia's Pride

Why Choose Permata123?

Six key reasons why over 500,000 Malaysian players trust permata123 as their digital entertainment platform

Security & Privacy Guaranteed

Permata123 uses the same 256-bit SSL encryption as Malaysia's leading banks to protect all your personal data and financial transactions. Your information is never shared with third parties without your consent, in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Certified Fair Play

Every slot and casino game on permata123 uses an RNG (Random Number Generator) system that has been audited and certified by independent international testing bodies. No result manipulation, no unreasonable hidden edge — every player competes on a level playing field.

100% Malaysian Payments

Deposits and withdrawals at permata123 are available via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks). All transactions are in MYR with no foreign exchange rates or hidden fees. Minimum deposit from as low as RM 20.

Mobile Optimised

The permata123 platform was built from the ground up for a seamless mobile experience. Whether you are on an iPhone or Android, permata123's responsive interface ensures all 500+ games, account features, and customer support run smoothly — no additional app download required.

24/7 Customer Support

The permata123 support team, fluent in both Malay and English, is available to assist you 24 hours a day, 7 days a week. Whether you're facing a technical issue, have questions about promotions, or need help with a transaction — we're just a message or call away, any time.

Generous Bonuses & VIP Programme

From welcome bonuses for new members to daily cashback, weekly reload bonuses, and an exclusive VIP Rewards Programme — permata123 values every loyal player. The more you play, the greater the rewards you earn through our VIP points system.


Permata123 By the Numbers

Facts and milestones we are proud to share with Malaysian players

500K+
Registered Members
500+
Games
RM 50 Million+
Paid Out in 2026
24/7
Active Support
30+
Sports Covered
99.9%
Platform Uptime

The permata123 Journey

From a single idea to a platform trusted by hundreds of thousands of Malaysian players — this is the permata123 journey.

2020
Idea & Founding
The permata123 founding team began developing the concept for a digital entertainment platform truly focused on the needs of Malaysian players. Nearly a year of in-depth research was conducted before technical development got underway.
2021
Phase One Launch
Permata123 launched its beta version with an initial collection of 150 slots and Live Casino baccarat. Local Malaysian payment methods — TNG, GrabPay, and FPX — were integrated from day one.
2022
Sports & VIP Expansion
The Sports Betting section launched, covering the Malaysia Super League, EPL, and badminton. The permata123 VIP Rewards Programme was introduced, offering exclusive benefits to loyal players. Registered members reached 50,000.
2023
Progressive Jackpots & Virtual Sports
A must-drop progressive jackpot system was launched with a first prize exceeding MYR 1 million. The Virtual Sports section, featuring 10 categories, was introduced to provide 24/7 entertainment independent of real sporting schedules.
2026–2026
500,000 Members & Growing
Permata123 surpassed 500,000 registered members. The games library expanded to 500+ titles. Total winnings paid out to Malaysian players throughout 2026 exceeded RM 50 million.

What We Offer

A complete digital entertainment ecosystem on a single platform — built for the active, on-the-go Malaysian player.

Slot Games
Over 300 video slots from Pragmatic Play, NetEnt, Playtech, and other leading providers. Progressive jackpots of up to RM 8 million are waiting to be won.
Live Casino
Baccarat, Blackjack, Roulette, and Sic Bo with real dealers in HD live streams. Available 24/7 without interruption.
Sports Betting
Liga Super Malaysia, EPL, badminton, MLBB esports and 30+ other sports with competitive odds updated in real time.
Progressive Jackpot
Mega, Major, Minor and Daily Drop jackpots with a must-drop system — every jackpot is guaranteed to hit within a set timeframe.
Virtual Sports
Virtual football, horse racing, greyhound racing and 7 other categories — results in under 3 minutes, available 24/7.
VIP Programme
Five VIP tiers with daily cashback, exclusive bonuses, instant withdrawals and a dedicated personal account manager for our highest-tier VIP players.

The Team Behind Permata123

Experienced individuals who work tirelessly to deliver the best possible experience for you

Chief Technology Officer
Technical Team
Over 15 years of experience in online gaming platform development. We maintain 99.9% uptime and consistent permata123 platform performance at all times.
Head of Security
Security & Compliance
A certified cybersecurity expert specialising in user data protection and online gambling regulatory compliance across Southeast Asia.
Head of Service
Customer Support
Leading a bilingual customer support team operating in Bahasa Malaysia and English, 24/7, to ensure every player query and issue is resolved promptly and courteously.
Head of Product
Product Development
Responsible for curating new games, developing platform features, and improving the overall user experience based on real feedback from permata123 players.

Licence, Compliance & Security

We operate with full accountability within an established legal framework

Operating Licence & Legal Compliance

Permata123 operates under a licence issued by a recognised online gambling regulatory authority. We are in full compliance with all applicable regulations and compliance requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, to safeguard the integrity of the platform and protect the interests of all users.

PDPA 2010 Data Protection

All personal data collected by permata123 is managed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and request the deletion of your personal data at any time.

Independent RNG Audit

Permata123's RNG system undergoes regular audits by internationally accredited independent testing bodies. Audit reports are available for review and confirm that all games operate at the defined fairness standards with zero manipulation.


Permata123 Payment Methods

Deposits and withdrawals made easy, fast, and fully secure in MYR

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks
RM 20
Minimum Deposit
Seconds
Deposit Time
3–5 Min
Withdrawal Time

Permata123's Commitment to Responsible Gaming

Responsible entertainment is at the heart of what we do — not just a tagline

Permata123 believes digital entertainment should always be a source of joy, not stress. That is why we invest seriously in our Responsible Gaming programme, giving players practical tools to manage their gameplay activity wisely.

We offer daily and weekly deposit limits, loss limits, play-time reminders, cooling-off periods, and self-exclusion options — all of which players can activate directly through their permata123 account settings. Our platform strictly enforces an 18+ age requirement through a rigorous verification process at registration. We also provide links to professional support resources for anyone who needs additional help managing their gaming habits.

Deposit Limit
Set daily / weekly limits
Time Reminder
Session time notifications
Play Break
Pause temporarily when needed
Self-Exclusion
Block access when required

Permata123 Privacy Policy

Permata123 protects all your personal data — including account information, gaming history, and payment details — with 256-bit SSL encryption. We do not share your information with any third party without your explicit consent, and we fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Please read our Full Privacy Policy us for more information. By continuing to use permata123, you agree to these policies.


FAQ — About permata123

Answers to the most frequently asked questions about permata123

permata123 is a digital entertainment platform offering slots, Live Casino, Sports Betting, progressive jackpots and virtual sports. The platform is designed exclusively for adult players aged 18 and above who are resident in Malaysia. We operate in Malaysian Ringgit (RM) and support all local Malaysian payment methods, including Touch 'n Go eWallet, GrabPay, DuitNow and FPX.

Yes, security is permata123's highest priority. Our platform uses 256-bit SSL encryption to protect all data and transactions. Our RNG system has been audited by independent international bodies. We also fully comply with Malaysia's PDPA 2010 in managing users' personal data. Our security team monitors the platform 24/7 to detect and prevent any suspicious activity.

permata123's customer support team is available through several channels — live chat within the platform, email at support@permata123.run, or via mobile messaging apps. Our support operates 24 hours a day, 7 days a week, including Malaysian public holidays. Our team is fluent in both Bahasa Malaysia and English and typically responds in under 5 minutes via live chat.

No, permata123 does not charge any registration fees, deposit fees or hidden withdrawal charges. Deposits and withdrawals are processed free of charge. The only costs that may apply are those imposed by your own payment provider (for example, fees charged by TNG or your bank), which are beyond permata123's control. All terms and conditions relating to transactions are clearly stated on our Terms & Conditions page.

permata123 ensures fair play through three layers of protection. First, every game software provider we work with is a recognised industry name holding its own international certifications. Second, the permata123 platform's RNG system undergoes periodic independent audits by accredited international testing bodies. Third, we practise full transparency by displaying the RTP (Return to Player) for every game, so players know exactly what returns to expect over the long run.

Join Over 500,000 Malaysian Players at permata123

Free registration, deposits from as low as RM 20 via TNG, GrabPay or FPX, and over 500 games waiting for you. A safe, fair platform genuinely built with you in mind.

18+ only. Bet responsibly.

Bahasa Melayu